Physical Characteristics | Dimensions: With standard battery: 6.22 in. L x 3.11 in. W x 0.54 in. D 158 mm L x 79 mm W x 13.7 mm D With extended battery: 6.22 in. L x 3.11 in. W x 0.68 in. D 158 mm L x 79 mm W x 17.3 mm D | |
Weight: 8.32 oz./236 g with standard battery; 269 g with extended battery | ||
Display: 5.0 in. color HD (1280 x 720); LED backlight; Corning® Gorilla® Glass | ||
Imager Window: Corning® Gorilla® Glass | ||
Touch Panel: Capacitive Touch Panel; multi-touch | ||
Power: Removable/serviceable rechargeable Li-Ion Standard battery: ≥ 3300 mAh/12.54 Wh Extended battery: 5260 mAh/20.25 Wh | ||
Expansion Slot: One 128 GB micro SD slot | ||
SIM: 1 Nano SIM slot; | ||
Network Connections: WLAN, WPAN, USB 2.0 hi-speed (host and client) | ||
Notifications: Audible tone; multi-color LEDs; vibration | ||
Keypad: On-screen keypad | ||
Audio: Speaker – 1 Watt Voice support (Internal speaker/receiver and microphones) | ||
Buttons: Scan on each side; volume up/down; power; push-to-talk (PTT) keys | ||
Performance Characteristics | CPU: Qualcomm SnapdragonTM 660 octa-core, 1.8 GHz or 2.2 GHz (select configurations) | |
Operating System: Upgradeable to Android 14 | ||
Memory: 4 GB RAM/64 GB Flash memory; 3 GB RAM/32 GB Flash memory | ||
User Environment | Operating Temp: 14°F to 122°F/-10°C to 50°C | |
Storage Temp: -22°F to 158°F/-30°C to 70°C | ||
Humidity: 5% – 95% non-condensing | ||
Drop Spec: 5 ft./1.5 m drop to concrete per MIL-STD-810G with optional protective boot 4 ft./1.2 m drop to concrete per MIL-STD-810G across operating temperature | ||
Tumble Spec: 300 tumbles, 1.6 ft./0.5 m; 550 tumbles, 1.6 ft./0.5m with optional protective boot | ||
Sealing: IP67 | ||
Electrostatic Discharge (ESD): +/-15 kV air discharge, +/-8 kV direct discharge; +/-8 kV indirect discharge | ||
Interactive Sensor Technology (IST) | Light Sensor: Automatically adjusts display backlight brightness | |
Motion Sensor: 3-axis accelerometer with MEMS Gyro | ||
Proximity Sensor: Automatically detects when the user places the handset against head during a phone call to disable display output and touch input. | ||
Data Capture | Scanning: SE4100 1D/2D imager SE4710 1D/2D imager Camera scanning (SKU dependent) | |
Camera: Rear camera 13 MP; optional front camera 5 MP | ||
NFC: Integrated; MIFARE, ISO 14443 A&B, FeliCa, ISO 15693 and NFC Forum supported cards; read range up to 50 mm; support for Apple VAS1 / Google Smart Tap1 | ||
Wireless WAN Data & Voice Communications | Voice Communications: Optional Push-to-Talk (PTT) Express Mobility DNA software application for instant PTT walkie-talkie style calls inside the four walls. Optional Workforce Connect Push-to-Talk (PTT) Pro2 Mobility DNA easy-to-deploy, cost-effective subscription-based software application that provides instant PTT walkie-talkie style calls inside and outside the our walls via an easy-to-deploy subscription service. Optional Workforce Connect Voice3 to turn TC21 devices into fully-featured PBX handsets with a custom interface that makes it easy to execute even the most complex telephony features. | |
Wireless LAN | WLAN Radio: IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w; Wi-FiTM certified; IPv4, IPv6, 1×1 MU-MIMO | |
Data Rates: 2.4 GHz: 802.11b/g/n — 20MHz, 40MHz — up to 150 Mbps 5 GHz: 802.11a/g/n/ac – 20MHz, 40MHz, 80MHz – up to 433 Mbps | ||
Operating Channels Channel: 1-13 (2412-2472 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 Channel 36-165 (5180-5825MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165 Channel Bandwidth: 20, 40, 80 MHz Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency. | ||
Security and Encryption: WEP (40 or 104 bit); WPA/WPA2 Personal (TKIP and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP and EAP-PWD; WPA Enterprise 192-bit Mode (GCMP-256) – EAP-TLS; Enhanced Open (OWE) | ||
Certifications: 802.11a/b/g/n; WPA; WPA2; WPA3 | ||
Fast Roam: PMKID caching; Cisco CCKM; 802.11r (Over-The-Air); OKC | ||
Wireless PAN | Bluetooth: Bluetooth 5.0 BLE, Class 2 | |
Environmental Compliance | RoHS Directive 2011/65/EU; Amendment 2015/863; REACH SVHC 1907/2006 For a complete list of product and materials compliance, please visit www.zebra.com/environment | |
Warranty | Subject to the terms of Zebra’s hardware warranty statement, the TC21 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For the complete warranty statement, please visit www.zebra.com/warranty | |
Recommended Services | Protect your TC21 mobile devices with Zebra OneCareTM SV, the right-priced service for Zebra’s right-priced mobile devices. You get two years of protection against failure, coverage for normal wear and tear, live and online technical support, priority repair turnaround time and free shipping, as well as cloud-based visibility into reports on your devices — including repairs, tech support cases, contracts, LifeGuard Analytics for Android security patch status, and more. For more information on recommended services, please visit https://www.zebra.com/us/en/services/zebra-onecare-support-services.html | |
Footnotes | 1. Apple VAS and Google Smart Tap available Q3 2022; select configurations only; contact your Zebra sales representative for details. 2. To enable maximum performance and voice quality for Workforce Connect PTT Express, PTT Pro and other VoWiFi solutions, the Mobility DNA Enterprise License is recommended. 3. Mobility DNA Enterprise License is required to deploy Workforce Connect Voice and other 3rd party full duplex voice solutions for optimal performance and support. 4. Based on typical user profiles. 5. Workstation cradle available Q4 2022; supported on 4GB RAM configurations only. 6. Zebra DNA Cloud available Q3 2022. Specifications subject to change without notice. For details related to Common Criteria support, please visit: www.zebra.com/ commoncriteria | |
Mobility DNA | Mobility DNA solutions help you get more value out of our mobile computers by adding functionality as well as simplifying deployment and management of our mobile devices. For more information on these Zebra-only features, please visit www.zebra.com/mobilitydna Mobility DNA Professional integrated solutions are preloaded and pre-licensed, provided at no cost. To take advantage of the complete Mobility DNA offerings for the TC21, a Mobility DNA Enterprise license is required. For more information about Mobility DNA tools, please visit www.zebra.com/mobility-dna-kit |